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FAQs
At ONSITE TECH STORE, we understand that security is a top priority for your business, event, or property.
Where Is my Order?
Our products are digital downloads that means we rely on fast and efficient digital delivery service. This means no waiting for a physical product to be delivered, you can download your new software within 30 minutes after placing the order. It will be sent to your email
How can i Certain That my copy of Microsoft Office is geniune?
Onsite is a proud Microsoft Certified Partner, and as such, all our software products are 100% legitimate and authentic. In addition, any software you purchase from Onsite is covered by our hassle-free money-back guarantee. We encourage all our Onsite customers to register their specific Microsoft Office Product key via Microsoft online activation to ensure verification and tracking of their authentic software products.
How long does it take to recieve my software order?
As soon as we are able to successfully process your payment, you will receive a download link for your product and a Product Key from Onsite. This process is usually between 15-20 minutes. If your Onsite order is delayed longer than this, please refer to your Onsite account for the details of your purchase.
How Long Does a geniune software license from Onsite Last?
The license for any product purchased from Onsite is a lifetime (perpetual) license. You may be required to purchase a new license with a new version of the product. In some cases, you might be eligible for an upgrade license from Onsite that will allow you to upgrade at a discount price.
Can I buy a single-use License software and install on multiple computers?
The software licenses sold by Onsite are intended for installation and activation on one computer only, unless otherwise specified for that particular product. Retail and OEM software licenses we provide are designed and licensed for use on a single computer. Installing a single-use license from Onsite on multiple computers is not permitted under the license terms and conditions.